Contact Railroad Medicare Electronic Data Interchange (EDI)
Published 10/05/2021
Call 888-355-9165 and press 2 for Technical Support Regarding EDI or eServices, then:
- For the EDI Agreement Tool, press 1
- For the EDI Enrollment Application Status Tool, press 2
- To speak with an EDI Agent, press 3, then
- For eServices inquiries, press 1
- For EFT, press 2
- For technical assistance with electronic billing, Electronic Remittance Advice (ERA) or other EDI issues, press 0
Representatives are available Monday through Friday from 8:30 a.m. to 4:30 p.m. for all time zones with the exception of PT, which receives service from 8 a.m. to 4 p.m.
Medicare.EDI@palmettogba.com
For security reasons please do not submit PHI/PII over email.
Contact a Different Department
View our main Contact Us page for information on how to submit a general inquiry or to contact a different department.