Section 3 - Resources

Published 04/05/2022

  • Help Guide: For guidance on how to navigate DEX™ Diagnostics Exchange Registry, where to find information, and answer to the most common questions, please find our online help guide available in the top right corner of every page in DEX; just click “Help”.
  • Frequently Asked Questions (FAQs): in the DEX application, you will find FAQs for the following topics
    • Lab and Manufacturer FAQ – Accessed within any of the Catalogs, upper right corner
    • Adding a Lab Test – Accessed from the Catalog Overview – FAQ link in step 1
    • Sharing – “Frequently Asked Questions” can be found via My Organization link on the Sharing tab
  • Customer Service: If you haven’t found the answers, please contact us at DEX.Customer.Service@PalmettoGBA.com