Part A POE Advisory Group (POE-AG) Meeting Minutes: May 14, 2025

Published 05/23/2025

The Jurisdiction J (JJ) and Jurisdiction M (JM) Part A Provider Outreach and Education Advisory Group (POE-AG) meeting was held on Wednesday, May 14, 2025.

Welcome

POE-AG Goals and Purpose — Part A POE-AG Charter

Old Business

Prior POE-AG Suggestions/Recommendations 

Feedback
Members responded they have not had the opportunity to use Sage; however, they are actively using eServices/Chat.

New Business

  • MayFest 2025; May 12–13, 2025: 2,363 Total Attendance, 4.9 Score
  • Hot Topic Tuesday Teleconferences
  • National Ambulance Provider and Supplier Coalition Meeting: May 22, 2025
  • Medicare Moment: Medicare Coverage Database (MCD) Webinar: May 22, 2025
  • Documenting Medication Administration Webinar: May 28, 2025
  • Additional Documentation Requests: Responding to an ADR Webinar: June 5, 2025
  • Steps to Success for New Medicare Providers Webinar: June 19, 2025
  • Total Joint Arthroplasty: Understanding and Documenting: June 20, 2025
  • Documenting Medication Administration Webinar: June 24, 2025
  • Hyperbaric Oxygen Therapy Webinar: June 25, 2025
  • Website Navigation Quarterly Webinar: June 30, 2025
  • Provider Enrollment Event: July 9, 2025 – Registration Coming Soon!
  • Part A Quarterly Medicare Updates Overview Webinar July 24, 2025
  • Summer Encore Event: July 29, 2025 – Registration Coming Soon!
  • Part A HCPCS Modifier KX Overview Webinar: August 14, 2025

Feedback
Members were encouraged to register and disseminate these opportunities to their peers.

Website Self-Paced Learning

Feedback
A member commented they had started the Emergency Department Service Codes but have not completed.

Web-Based Training (WBT) Report

  • March
    • JJ Part A: The most popular WBT was the Hyperbaric Oxygen Therapy Module with 51 views, and the second most popular was the EDI Enrollment Instructions Guide Module with 47 views
    • JM Part A: The most popular WBT was the EDI Enrollment Instructions Guide Module with 34 views, and the second most popular WBT was the MSP Coding Module with 30 views
  • April
    • JJ Part A: The most popular WBT was the Documenting Sepsis Module with 62 views, and the second most popular was the Medicare Credit Balance Report Module with 52 views
    • JM Part A: The most popular WBT was the Save Time with eTicket Module with 42 views, and the second most popular WBT was the EDI Enrollment Instructions Guide Module with 37 views

Feedback
There was no member feedback provided.

CMS Initiatives
Palmetto GBA is compelled to disseminate new Medicare initiatives to our provider community. 

Comprehensive Error Rate Testing (CERT)
Palmetto GBA compiles resources and develops checklists to help guide you when responding to CERT documentation requests. CERT information is used to build many of the POE presentations and articles. Healthcare providers retain responsibility to submit complete and accurate documentation upon request to Medicare.

Open Discussion

Please review the Top 10 Claim Submission Error Quarterly Analysis Report Q1 2025 and Medical Review Denial Reason Code Tool. 
POE is in the process of revising the Reason Code Help Tool based on analysis of the top claim submission and call data.

Feedback: There was no further feedback and the meeting was adjourned. 

Next POE-AG teleconference is August 14, 2025, at 11 a.m. ET.
 


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