Part A POE Advisory Group (POE-AG) Meeting Minutes: February 13, 2025

Published 02/24/2025

The Jurisdiction J and Jurisdiction M Part A POE Advisory Group (POE-AG) meeting was held on Thursday, February 13, 2025.

Palmetto GBA Members

  • Terrence Proudy, PCSP Director
  • Belinda Marin, POE Manager
  • Wendy Weary, Supervisor
  • Shelly Dailey, Senior Education Consultant
  • April Gause, Senior Education Consultant
  • Sandra Booker, Senior Education Consultant
  • Debra Goodman, Senior Provider Relations Representative
  • Jamela Hillary-Harris, Senior Provider Relations Representative

Welcome

POE-AG Goals and Purpose: Part A POE-AG Charter

Old Business

Prior POE-AG Suggestions/Recommendations

  • Beneficiary eligibility was removed from Interactive Voice Response System on January 31, 2025, at 7 p.m., ET
  • Past Live Education Events:
    • 2024 Ornaments of Education webinars were held on December 11, and 12, 2024
    • Top 10 Claim Submission Error Quarterly Analysis Report Webinar held on: February 12, 2025

Feedback: Members had no feedback.

New Business

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Website Self-Paced Learning 

Web-Based Training (WBT) Report for January

  • JJ Part A: The most popular WBT was Medicare Credit Balance Report Module with 132 views, and the second most popular was the Basics of Provider Level Balance (PLB) Reason Codes Module with 43 views.
  • JM Part A: The most popular WBT was the Medicare Credit Balance Report Module with 52 views, and the second most popular WBT was the DDE Module – Quick Reference with 31 views.

Feedback: Members had no feedback.

CMS Initiatives

Comprehensive Error Rate Testing (CERT)

Palmetto GBA compiles resources and develops checklists to help guide you when responding to CERT documentation requests. The CERT information is used to build many of the POE presentations and articles. Healthcare providers retain responsibility to submit complete and accurate documentation upon request to Medicare.

Feedback: Members had no feedback.

Open Discussion

Palmetto GBA discussed additional education with the POE Advisory Group:

Next POE-AG teleconference is Wednesday, May 14, 2025, at 11 a.m. ET.


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